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The company details on my order are wrong, or show my name instead of my client

Your account email identifies you, but company details are a separate record for each client. They are never filled in automatically from your account name or email, because many customers order for clients.

  1. At the order details step, pick a saved company from the list, or add a new company with the client contact name, email, brand and website.
  2. Check those details carefully before you submit — they are what appears in the release and on the invoice.
  3. If you already submitted the wrong details and distribution has not started, email hello@pressfudge.com with your PF reference and the correct details.
  4. After the details step, order emails go to both the company contact and the account holder, so both sides stay informed.

Still stuck?

Email hello@pressfudge.com with your PF order reference if you have one, and what you already tried. That is the fastest way for us to help, because we can look at the exact order or mailbox.

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