Help Center › Press Release & Reports

What does my PR Balance mean?

Every paid press-release order gives you 1 PR credit, and credits never expire. Your PR Balance page in the dashboard shows each credit and what state it is in.

  1. AVAILABLE means the order is paid and you can still submit its press-release details.
  2. IN USE means you submitted the details and the release is in production.
  3. CONSUMED means distribution is completed for that credit.
  4. If a submission is rejected, the credit returns to AVAILABLE with the reason given, you can update the details and resubmit, and the order returns to Payment Submitted for review.
  5. To use a credit, open PR Balance in your dashboard and click Submit PR next to the available credit.

Note: Media List Services orders and admin custom invoices do not give PR credits. Only paid press-release, writing and single-publication orders do.

Still stuck?

Email hello@pressfudge.com with your PF order reference if you have one, and what you already tried. That is the fastest way for us to help, because we can look at the exact order or mailbox.

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