Refund Policy
Last updated: October 1, 2026 · PressFudge, 4609 Godfrey Road, New York, NY 10021
1. Before distribution begins
If you change your mind and we have not started work on your release, you are entitled to a full refund - no questions, no fees. Writing work that has been delivered is refundable only if distribution has not begun and the written release has not been used elsewhere.
2. Publication guarantee remedy
Every package carries a guaranteed placement count. If an approved release is distributed and the verified placement count falls short of the guarantee, you may choose: (a) free re-distribution to close the gap, or (b) a proportional refund for the missing placements.
3. Declined releases
If we decline a release before distribution (for example, because it breaches our content standards), you receive a full refund automatically.
4. After distribution
Once a release has been distributed and the guaranteed placements are live, the service has been fully delivered and is not refundable - including where a third-party outlet later edits or removes a story, which is outside our control.
5. How to request a refund
Email hello@pressfudge.com with your order details. Approved refunds are issued to the original payment method within 5-10 business days.
6. Chargebacks
Please contact us first - most issues are resolvable within one business day. Filing a chargeback for a service that was delivered as described may result in suspension of future orders.
Contact: Questions about this policy - email hello@pressfudge.com or call +1 (332) 291-2175.
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